MBA / Business Training Courses in Doha

Course Details

Don't stall on what you did, past is a blast, focus on what you'll do in the future Let's have clarity and confidence over your life and work with one on one session. We’ll discuss any issue in an objective manner and allow you to share your perspective. We'll encourage you to strategize your life with an effective plan of action to remedy the issue. The most important thing you will learn here next is to MOVE FORWARD, TAKE RIGHT ACTION UNDER ANY SITUATION and REACT DIFFERENTLY TO STAND OUT UNIQUE

Course Details

In this course, you'll learn. How to build a relationship with the customer. How to handle customers positively. How to handle dissatisfied customers and make them happy. How to grow your behavioural skills. Will help you to make your public and presentation skills strong. You'll learn to handle customers via chat, phone and email support. How to get job in customer service

Course Details

When we've clarity and confidence, we become unstoppable. Believing with this idea, we've used a solution-oriented approach to assist and inform you either you're lacking, clarity and confidence in the interview or you've got a career gap that’s ruining your profile. In other words, we help you define, redefine, and achieve your professional objectives and other work-related goals. Ready to get started?

Course Details

Project Management Professional (PMP)®️ is an internationally recognised project management qualification provided by the Project Management Institute (PMI)®️. Our PMP®️ training courses are fully accredited by Project Management Institute (PMI)®️ Prove your project management expertise with official PMP®️ certification, the gold standard of project management qualification The PMP®️ course includes everything you need to know to pass the PMP®️ exam and master the five project management domains

Course Details

IOSH Managing Safely is unlike any other safety and health course. Why? Because it delivers practical step-by-step guidance with a sharp business focus that’s hands-on and jargon-free. The innovative format and content is engaging and inspiring – critical to embedding safety and health throughout your entire organisation.

Course Details

This process safety management qualification is the result of the unique collaboration which combines the advanced technical ‘high hazard’ expertise of HSE with NEBOSH’s ability to deliver strong vocational OSH qualifications.  

This qualification is designed to equip delegates with a broad understanding of the accepted principles and recognised industrial practices for the management of process risk. This will ensure that they can recognise and contribute to the control of process safety hazards.

Our qualifications are developed based on extensive research with health and safety professionals, employers, professional bodies and regulators to ensure they are relevant and rigorous as well as achievable and practical.

Course Details

NEBOSH International General Certificate is a globally recognised international qualification that provides an excellent grounding in the essentials of health and safety. It focuses on internationally recognised health and safety standards and priorities (ILO/18001) and best practice in controlling hazards.

Course Details

The NEBOSH IGC in Qatar (International General Certificate) in is a globally recognized qualification offered by an established independent UK examination board with over 30 years experience in providing health and safety awards in the UK and across the world including the Middle East, India, the West Indies and Southeast Asia.

Course Details

• CREATE a Schedule from Your Own Project • UNDERTAND Critical Path Method (CPM) Fundamentals and Processes • DEFINE Work Breakdown Structure (WBS) • ADD, ORGANIZE & CODE Activities • PERFORM Resource Loading and Levelling • SET the Project Baseline • UPDATE the Project Schedule • INCORPORATE Project Changes • CUSTOMIZE Layouts and Reports • TEST their newly acquired skills in a safe, Instructor - Led Environment

Course Details

Certified Management Accountant (CMA) is a professional certification credential in the management accounting and financial management fields. The certification signifies that the person possesses knowledge in the areas of financial planning, analysis, control, decision support, and professional ethics. The CMA is a U.S.-based, globally recognized certification offered by the Institute of Management Accountants.

Course Details

Course information

Supply chain and logistics management have been among the fastest evolving business disciplines over the past 2 decades. The continuous arrival of innovative concepts and techniques into the mainstream has resulted in a non-stop journey of learning and development for professionals in supply chain and logistics. This course covers the latest essential practices in forecasting, planning, procurement, transportation, warehousing and logistics. It also covers the SCOR Framework for continuous performance improvement across the supply chain.

Course Methodology

• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, and flip chart
• Each participant receives a binder containing a copy of the presentation slides and handouts  

Course Objectives

At the end of this course, the candidates will be able to:

• Recognize trends and modern practices in supply chain and logistics management
• Practice forecasting and inventory optimization techniques
• Appraise item categories and formulate appropriate sourcing strategies
• Describe the role and objectives of transportation management in logistics
• Use value adding warehousing techniques
• Apply Supply Chain Operations Reference (SCOR) framework for management of supply chain performance

Course Details

Course information

Organizations wishing to drive change but reduce their reliance on external consultants can develop their own staff with the skills and knowledge used in the field of management consultancy, saving on the premium costs of external consultants and on learning-­‐curve time.

You may be operating as a consultant (for a practice or an independent) needing to demonstrate a level of competence and commitment to the CMI consultancy charter for existing and potential clients.

The Certificate in Professional Consulting (CIPC) course includes an overview of typical consultancy interventions and introduces a range of tools, skills and techniques, including communication, knowledge sourcing, research and analysis, project delivery, risk, quality assurance and effective personal contribution.

Course Objectives

At the end of this course, the candidates will be able to:

• Improves your career potential within your chosen organization
• Builds confidence in your approach and abilities in facilitating change
• Provides a sound base for further professional development
• An understanding of your development needs through 10 self-reflection workshop elements
• 23 high impact tools/techniques to use in your role
• Identifies you as a qualified practitioner recognized in 40+ countries
• Provides a refresher for those experienced consultants and those progressing the CMC® award

Course Details

Course information

As a supervisor, the success of your organization rests in your hands. This course provides you with the opportunity to develop highly effective and essential supervisory skills that will strengthen team work and organizational success. Also, this course will help you manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st century supervisor.

Course Objectives

By the end of the course, participants will be able to: 

• Define the supervisor's three roles and his/her related competencies for optimal performance 
• Apply the essential supervisory functions that are key for the success of the team 
• Use powerful communication skills in order to maintain trust and boost cooperation 
• Implement effective coaching/mentoring techniques to help the team progress and grow 
• Apply effective time management techniques to increase the productivity of the team  

Course Details

Course information

The overall aim of this course is to provide participants with the necessary key skills needed to successfully manage their contracts including communication skills, negotiation skills and conflict management skills.

Participants in this interactive course will learn all the critical techniques required to perform their role as contract managers and contract administrators such as evaluating contractor’s performance   as well as issues and risk management.

Course Objectives

At the end of this course, the candidates will be able to:

• Understand and embrace best practices in contracting and contract management
• Deliver greater value to the enterprise through enhanced contracted outcomes
• Manage risk with greater effectiveness
• Accelerate the contracting and contract management process
• Minimize disputes and reputation damage related to ineffective contracts

Course Details

Course information

The overall aim of this course is to provide participants with the knowledge and skills needed to write an accurate scope of work for projects and draft simple contracts. The course covers multiple tools that can help in analyzing the requirements of the end user and understanding the scope of the project or the product. Participants in this interactive course will learn about the process of drafting the scope of work by using templates and effective writing techniques. Furthermore, the course will cover the building blocks of a contract as well as the best practices used during related negotiations.

Course Objectives

At the end of this course, the candidates will be able to:

• Identify the essential elements of a contract and recognize the importance of the scope of work
• Outline the objectives of a contractual relationship and leverage them into requirements needed to develop the scope of work
• Plan and prepare a solid scope of work using outlines and templates
• Define contract building blocks and draft simple contract provisions
• Write the narrative of a contract as well as different contract parts using best practices
• Evaluate the impact of negotiating contracts on a well written scope of work in the pre-award phase

Course Details

Course Information

This course aims to help you raise your efficiency levels and develop competencies that will help you push up your career higher. You will understand the importance of being a team player and will give you insights of what, you as team member, can do to enhance team work. You will also understand that the rapid changes around us necessitate a change in attitude and a need to develop highly needed skills to succeed in the modern world of administration. You will develop verbal and written communication skills which will enable you to proactively and confidently contribute to the successful achievement of the organization’s goals. You will also be able to design action plans that will enable you to transfer the learning of this course to your work place. This course will also create opportunities for your personal development and for accepting challenges when they arise. Moreover, we will show you ways to manage your time, plan for results, professionally handle the telephone and enhance your memory.

Course Methodology

This course is structured using a combination of interactive activities, group and individual exercises, role plays and discussions. Participants will use tools to assess personal talents and areas of improvement and will devise improvement plans accordingly. They will come up with their own strategies to overcome real life scenarios and will be given the chance to challenge and defend findings.

Course Objectives

By the end of the course, participants will be able to:

• Employ a proactive role in handling job responsibilities within a team environment
• Demonstrate an understanding of the modern administrator’s highly needed abilities
• Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency
• Apply professional business writing techniques in writing e-mails
• Handle telephone calls properly and professionally
• Develop self management and deal with time wasters
• Practice memory enhancement techniques with several reinforcement methods and exercises

Course Details

Course information

Did you know that an estimated 30% of all business emails are aimed at clarifying miscommunication generated from the other 70%? As more and more organizations come to this realization, business writing skills training has become a staple for capability development initiatives. 

This course provides an introduction to business writing skills as they relate to the drafting of emails, memos and business letters. During this course, we will describe and apply structuring and business writing techniques designed to cater for the modern business environment. Above all, we will emphasize the use of simple, clear and positive language in addressing day to day business affairs.

Course Objectives

• By the end of the course, participants will be able to: 
• Apply the fundamental pillars of business writing for achieving better results 
• Practice basic techniques for writing effective emails, letters and memos 
• Demonstrate professionalism by writing in a clear, specific and positive manner 
• Deliver solid conclusions through organized structure and flow 
• Use practical and modern methods for powerful business writing

Course Details

Course Information

HR administrators and officers are constantly requested to expand their existing knowledge and skill set. This course has been developed to enrich the HR professional's knowledge in the areas of organizational structures, organizational systems, HR reporting, legal documentation and employee policies. In addition the course provides an extensive body of knowledge on the competencies required for successful HR administrators.

Course Methodology

To provide a more practical element to the course, participants are required to develop an employee handbook and an organization structure using computer stations provided by Meirc. In addition, a live demo of an HR system will be provided in order to highlight major features and develop a system's business requirements.

Course Objectives

By the end of the course, participants will be able to:

• Identify the role of HR administrators within the HR structure of their organization
• List and develop competencies required for successful HR administrators
• Distinguish between various types of organizational structures and develop structures using Microsoft visio
• Describe the core functions of HR systems and determine business requirements for their organization’s HR system
• Develop HR reports using different types of graphs and templates
• Select legal documents required to collect and maintain for employees.
• Create their organization’s employee handbook

Course Details

Course information

Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication especially in the corporate world where successful negotiation translates directly into successful business relationships and profitability. This course will teach participants the basics of negotiation, how to prepare to negotiate, and ways to respond to negotiation challenges, how to create win-win solutions or win-lose when needed, and how to create sustainable agreements.

Course Objectives

At the end of this course, the candidates will be able to:

• Learn the phases of negotiations & gain the skills necessary for a successful  negotiation ​
• Apply basic negotiating concepts ( BATNA & ZOPA)​
• Lay the groundwork for negotiation​
• Identify what information to share & what information to keep to your self​
• Master basic bargaining techniques​
• Demonstrate how to reach a consensus & set the terms of agreement​
• Deal with personal attacks & other difficult issues​
• Gain insight into ways you can position your brand more successfully and identify a path forward​
• Understanding the negotiation styles ( emotional and psychological )​
• Evaluate how you can present your credit most effectively in the approval process​
• Learn specific steps to take to overcome seven difficult negotiating tactics Master Workshop:​

• Internal Negotiation and leveraging Relationship​
• Apply the negotiating process to solve everyday problems​
• Identify the most effective tactics to influence others decisions​
• Negotiate when you are weak with your value propositions​
• Negotiate with unclarity and various blind spots.

Course Details

Course information

In this course we cover all the most important elements of service any person involved in direct interactions with customers should know and apply. From the necessary behavioral and communication skills to the right attitude and including specific methods to analyze and improve the service provided, we cover it all in a straight forward and effective manner that will help participants ensure customer satisfaction and delight in the most challenging situations. ​

Course Methodology

Several methodologies are used in this course. In addition to brief presentations by the consultants, we use case studies, self-awareness exercises, exercises to practice some of the methods learned during the course, video clips and role plays. ​

Course Objectives

By the end of the course, participants will be able to Explain the importance of customer service in a competitive environment​

•  Defend the vital role internal customers play and show that their satisfaction is key for the success of an organization​
•  Practice the techniques of managing customer expectations and delighting customers​
•  Provide better, faster service and increase customer satisfaction​
•  Recognize early signals of customer irritation and respond appropriately to quickly find a workable solution to the problem​

Course Details

Course information

This set of sessions grant the attendees a skillset that is required to succeed in our current challenging business landscape. This Training Course helps people speak in public effectively, appropriately and clearly in all situations. Learn to understand how you build and deliver a speech in public and adjust to meet the audience’s needs through the leadership components. This will help them send the messages more clearly and improve relationships in general in a more ethical environment. This course develops your ability to focus on your leadership by developing effective public speaking of your core messages and ideas. Besides, this course guides all participants on how to use body language as a support tool to deliver message effectively.

Course Objectives

By the end of the course, participants will be able to:

• Define well the goals for an effective presentation and a public speaking
• Learn the skills to engage and learn more your audience.
• Build stronger message through presentation to large audience
• Build strong confidence in public speaking · Learn the techniques how to open and close a public speaking speech.
•  Learn the effective questioning styles of engaging the audience · Learn how a good body language can make your presentation effective
•  Learn how to conclude your presentations/speech and wrap it up.

Course Details

Course information

This course will focus on a Sales tool. It is ideally suited for the professionals who make cold calls, warm calls, or those who serve existing customers. During the course, we will look at tactics for staying positive, methods for planning calls, techniques for researching prospects, ideas for getting past gatekeepers, and models for structuring conversations. It will help participants to effectively use different types of selling techniques to increase the customer portfolio value and improve the market share and number of sold services per customer. It shows how sales should be planned and managed, ways to overcome customer objections and to finally close the sale. 

Course Objectives

Upon the completion of this course, the participant will be able to: ​

• Use goal-setting techniques to focus on what should be accomplished and develop strategies for getting there​
• Recognise the difference between features and benefits of products and services​
• Identify and present the competitive strengths of products and services​
• Use different types of selling for different situations​
• Identify ways to find new clients and network effectively​
• Understand the importance of expanding a client base through effective prospecting​
• Be able to identify target markets and target companies with the 80/20 rule in mind​
• Identify the objections that can be encountered most frequently​
• Learn how to recognise when a prospect is ready to buy​
• Learn how upselling/cross selling can retain and grow sales and customers. ​
• Use techniques for closing the sale

Course Details

Course Information

This course brings together the key elements of financial statement analysis. It will enable participants to ask the right questions, see the real risks facing businesses and investors, feel more confident in their ability to comment on business activities and performance, and analyze financial health for management. These skills and the required technical knowledge will be put into practice throughout the course using interactive examples and case studies, putting theory and technique into context.

Course Methodology

The course uses a mix of interactive techniques, such as brief presentations by the consultant, group exercises and case studies using Excel to apply knowledge acquired throughout the course, followed by presentations by the participants.

Course Objectives

By the end of the course, participants will be able to:

• List and differentiate between the important components of basic financial statements
• Explain financial statements' ratios and design Excel sheets and graphs for financial statements analysis
• Give examples of creative accounting schemes and discuss the validity of the used accounting rules
• Assess the quality of financial reports and evaluate quality of the reported earnings and cash flows
• Analyze the financial position and performance of a company over a period of time and draw conclusions regarding its sustainability
• Forecast financial statements based on the analysis of the historical performance of a company

Course Details

Course information

Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices.

This two-day course will give participants the foundation to begin implementing Lean process improvement tools in their workplace. The first day will explore the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). The second day will give participants tools to perform continuous improvement in their organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and various Lean data mapping methods.

Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Course Objectives

This two-day workshop will help you teach participants how to:

• Define Lean and its key terms
• Describe the Toyota Production System and the TPS house
• Describe the five critical improvement concepts
• Use the Kano model to understand, describe, analyze, and improve value
• Identify and reduce various types of waste
• Create a plan for a more environmentally Lean organization
• Use the PDSA and R-DMAIC-S models to plan, execute, and evaluate Lean changes
• Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba
• Prepare for and complete a basic 5-S
• Describe the key elements of Kaizen events, particularly a Kaizen blitz
• Gather, analyze, and interpret data using flow charts, Ishikawa (fishbone) diagrams, SIPOC diagrams, and value stream maps
• Go back to their organization with a plan to begin incorporating Lean into their corporate culture

Course Details

Course Information

This course provides a comprehensive and practical analysis of Money Laundering schemes, Anti-Money Laundering legislation, and counter-measure techniques and implementation. Participants will learn to understand the complexities associated with the prevention and the protection of their organizations. They will cover different types of schemes, the methods available to prove income, what records are required, how to analyze them, and how to identify leads.

Considering the most current cases of violation of Anti-Money Laundering regulations and the cost associated with it, not only in money but in reputation as well, this course will give participants guidance and understanding of regulations both in the Gulf, and internationally, to ensure organizations stay ahead in protecting their assets.

Course Methodology

This course is fully interactive and participation is encouraged to achieve maximum benefit. Participants are invited to present their own cases and scenarios, where questions can be answered and doubts can be resolved. There will also be team activities, case studies and practical examples for discussion.

Course Objectives

By the end of the course, participants will be able to:

• Detect and prevent Money Laundering
• Define Money Laundering and its cycle
• Identify how Money Laundering can be committed
• Apply the GCC and international law and regulations on Anti-Money Laundering
• Analyze financial records and identify possible leads
• Apply methods to prove income or funds from unknown sources