Qatar Skills Academy

Course details

Modular Classes for Conflict Management - Intermediate is available here. Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Course details

Business Writing Skills - Basic Course is available here for the students. Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Objectives:

• Gain a better understanding of common spelling and grammar issues in business writing.
• Review basic concepts in sentence & paragraph construction.
• Learn to use write business letters.
• Learn about how to write effective agendas, email messages, business letters & business reports.

Course details

Paediatric First Aid Program is available. This one-day Paediatric Emergency First Aid course has been designed for those who have an interest in child and infant basic life support. If you have a professional interest, i.e. you are a child-minder or school teacher etc, then this course fulfils partly the requirements of OFSTED and the Early Years Foundation Stage (EYFS).

Course details

Course on delivering effective Customer Service is available here. This course covers understanding customer service in a contact centre, how the resolve issues in customer service, how to monitor customer service performance and compliance and how to communicate verbally and in written or electronic form with customers referred by others in a contact centre.

Course details

Basic Course on Forecasting - Budgeting - Planning is available. Budgeting depends on sound and precise forecasts. Therefore, equipping oneself with the fundamental knowledge on effective forecasting, budgeting and cost control is extremely important.

Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Course details

Effective Decision Making - Intermediate Program is conducted here. Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Objectives:

• Understand how information and knowledge informs management decision making including analyzing and evaluation.
• Understand how information and communication technology (ICT) supports management decision making identifying the systems, benefits and factors associated with the data protection legislation
• Be able to take management decisions by analyzing requirements and expectations, identifying issues, establishing outcomes, communications and all other factors that affect decision making. 
• Understand how to plan improvements to a management  decision making system.

Course details

Training on Personal and Organizational Effectiveness - Basic is available. This course covers understanding how to use feedback on performance and how to improve personal and organizational performance in a contact centre.

Objectives:

• Understand how to use feedback on performance in a contact centre.
• Understand how to improve personal and organizational performance in a contact centre.

Course details

Basic training on Presentation Skills is available. This course assists participants in overcoming their fear of public speaking and enables them to develop and deliver presentations of a superior standard.

Presentation and public speaking skills are very useful in many aspects of work and life. Effective presentations and public speaking are important in business, sales and selling, training and teaching and generally engaging an audience.

Course details

Intermediate level course in principles of management and leadership is provided here. This course covers the key knowledge and understanding required in the principles of management and leadership.

Objectives:

• Understand and analyse the link between management and leadership
• Understand the skills and styles of management and leadership
• Comprehend  applied theory in an organizational context, discover the usefulness of using theories for gaining insights into leadership requirements in given situations
• Adapt to planning for the development of leadership and management skills, using appropriate methods and evaluating the results

Course details

Customer Service training for hospitality industry professionals is available. Students will learn provide customer service with excellence, as they commence with the training. Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Course details

Basic - Operational Risk Assessment Course is conducted here. Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Objectives:

• Understanding the role of risk management in the organization
• Grasping the Principles, Framework and Process of risk management
• Understand the requirements of good governance and the changing expectations of stakeholders
• Integrating risk management into their daily tasks and routine
• Identifying, evaluating and treating risks in the organization
• Implementing a risk management process in their departments
• Using risk management tools to assist in the risk management process

Course details

This is a basic learning course in persuasion, negotiation and communication. In this course participants will learn the key skills and the techniques so they can win people around to their ideas, influence others on certain decisions and persuade them to take a certain course of action all by the way that they communicate with them.

Objectives:

• Review of Communication Basics
• Using another Communication preferences to Influence and Persuade
• Techniques for Building Rapport
• Linguistic Tools for Influence and persuasion 
• Framework Theories for Applying Persuasion and Influence Techniques
• Influence and Persuasion in Sales

Course details

English has become the primary medium of communication in the business world. A sound command of Business English promotes personal and customer relationships and facilitates national and international trade relations. English Learning for International Business Professionals - Basic is available here. 

This course is intended for employees who have moderate command of English, but who need to improve their written and oral skills in English because they represent their organization in its communication with its current and potential clients.

Course details

Time Management learning classes are available. This course will provide you with tools to achieve peak performance through self-management and successful breakdown and prioritisation of tasks. Contents are as follows:

• The distinction between time and self-management
• Balancing lifestyles
• Understanding your purpose
• Short and long term goals
• Identifying and setting priorities
• Time management strategies
• Making to do lists work for you
• Identifying time stealers
• Managing your work environment
• Email management
• The art of saying 'no'
• Managing meetings
• Staying alert for monkeys
• Procrastination

Course details

Finance Course for Non-Finance Managers is available. This training is designed for the participants to understand the fundamentals and further apply what they know experientially. It will allow participants to share a common vocabulary, ask the right questions and make better financial decisions for the organisation.

Topics:

• Strategic planning for financial sustainability
• Understanding the Numbers.Financial statement analysis and interpretation.
• Budgeting and financial forecasting
• Sales forecasting
• Developing a budget
• Static and flexible budgeting
• Budgetary Control
• Operating leverage

Course details

Conflict Management training for women is available here. Transforming conflict situations into constructive opportunities for improvement is an advanced leadership skill, but one which has enormous power and potential benefits. Course materials for study purpose are provided by us to each of the student in ample amount.

Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Course details

Modular Course for women in Presentation Skills is available. Presentation and public speaking skills are very useful in many aspects of work and life. Effective presentations and public speaking are important in business, sales and selling, training and teaching and generally engaging an audience.

Developing the confidence and capability to give good presentations, stand up in front of an audience and speak well, are also extremely helpful competencies for self-development.

Course details

Basic Course for Women in Persuasion - Negotiation - Communication is available. Being able to influence and persuade others to get them to do what you want them to do is a key skill not only in business but in life as a whole. We only achieve real results through others and that takes effective communication skills.

Topics:

• Review of Communication Basics
• Using another Communication preferences to Influence and Persuade
• Techniques for Building Rapport
• Linguistic Tools for Influence and persuasion 
• Framework Theories for Applying Persuasion and Influence Techniques
• Influence and Persuasion in Sales

Course details

This is compact learning program for women to gain training in management and leadership. This program will help learners to understand the personal and professional skills needed for effective management and leadership, examining the skills and attributes and finally how to research a range of management and leadership development methods and evaluate the suitability of these when facing the challenges of leadership today.

Course details

Decision Making course is available here for women. This course provides the learner with an understanding of the information and knowledge required to make management decisions and the skills to be able to take management decisions and suggest improvements to the process while ensuring the organizational needs are responsive and adapt to market requirements.

Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Course details

This is a Paediatric First Aid training intended for women only. Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Course details

Training for TESOL - Teaching English to Speakers of Other Languages is available. The TESOL course consists of 4 units (a total of 10 modules) each of which is marked and returned with comments and guidance from the trainers. The modules submitted are continually assessed, there are no written examinations. You will receive all the training you need; we work with you until you achieve your potential.

Course details

Certified Management Accountant - CMA Classes is available. An accounting designation whose holder has formally demonstrated a mix of expertise in financial accounting and strategic management. This certification expands on financial accounting by adding management skills that help to make strategic business decisions based on financial information.

Contents:

• PART 1
  • Section A - Planning, Budgeting and Forecasting
  • Section B - Performance Management
  • Section C - Cost Management
  • Section D - Internal Controls
  • Section E - Professional Ethics
• PART 2
  • Section A - Financial Statement Analysis
  • Section B - Corporate Finance
  • Section C - Decision Analysis and Risk Management
  • Section D - Investment Decisions
  • Section E - Professional Ethics

Course details

The BTEC Level 3 90-credit Diploma in Business is part of a larger suite of Business qualifications, in a range of sizes, which share the common purpose of helping people to become occupationally ready to take up employment in business at the appropriate level.

Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Modules:

• Unit 1  The Business Environment
• Unit 2  Business Resources
• Unit 3  Introduction to Marketing
• Unit 4  Business Communication
• Unit 9  Creative Product Promotion
• Unit 10  Market Research in Business
• Unit 16  Human Resource Management
• Unit 19  Developing Teams in Business
• Unit 33  Communications Technology on Business

Course details

BTEC Level 4 course in Principles of Management and Leadership in Organisation is available. Our curriculum development team in conjunction with Edexcel (the UK's largest awarding body) has developed this unique program for both active managers and potential managers who wish to home their skills and seek promotion opportunities in the workplace.

Contents:

• Understanding the concept of leading in an  organization
• Understand significant  levels of leadership
• Distinguish between responsibility and accountability in leadership
• Understand relationship between organizational vision, values and goals, and leadership
• Understand the development of managerial effectiveness in organizations
• Understand skills, attitudes and behaviours of effective leaders.
• Understand the different styles and models of leadership used in an organization
• Understand the principles and practices of managing the performance of individuals in organization
• Understand concept of performance management
• Analyse the main tools used in performance management in organization
• Understand the value of mentoring and coaching in managing the performance of individuals in an organization
• Evaluate the role of effective communication in managing the performance of individuals in an organization

Course details

Discover what it takes to excel in this challenging and rewarding career. IATA Cabin Crew training is done here. This course content covers both the human and typical aspects of the job. Learn about aircraft types and crew responsibilities, safety and emergency procedures, as well as handling passenger interaction and customer service issues.

Course details

IATA Airport Operation Program is available. Develop a thorough understanding of the issues and challenges in today's airport environment. Explore the role of airports in the modern economy. Understand operational and business functions, the role of key partners in the air transport system, and civil aviation regulatory and security procedures.

Objectives:

• Know the history of aviation and understand the role airports play in the economy.
• Discover the various airport customers and partners
• Gain knowledge about the multiple operational and business functions of airports.
• Acquire the tools to apply your knowledge and skills to your airport environment.

Course details

Emergency First Aid at Work is a comprehensive training program. It is a requirement to ensure people’s Health & Safety at work that employers should provide a safe and healthy environment for their employees. If the assessment of First Aid needs highlights the need for emergency First Aider's, then this Level 2 qualifications will provide you with suitable, trained personnel.

Subjects:

• Responsibilities and reporting
• Resuscitation
• Burns
• Assessment of the situation
• Anatomy
• Choking
• Dealing with an unresponsive casualty
• Minor injuries
• Epilepsy
• Basic hygiene in First Aid
• Bleeding control

Course details

IATA Cargo Introductory Course is available here. This program offers a set of regularly updated diploma course leading to specific cargo qualification, recognized by the world's airlines and freight forwarding agencies as the highest standard in industry training.

Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Course details

Dangerous Goods Regulations Initial Training is done here. Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

This program offers a set of regularly updated diploma course leading to specific cargo qualification, recognized by the world's airlines and freight forwarding agencies as the highest standard in industry training.

Course details

Foundation Course in Travel and Tourism - IATA is done here. Responsible travel and tourism aims to bridge cultural differences, fostering an environment which enriches our lives through the bringing together people for leisure, family, business and educational purposes.

Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Course details

IATA GDS Fares and Ticketing Course is available. Learn the knowledge and skills to work in an ever growing industry that contributes to making the world a global village.

Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.

Course details

Travel and Tourism Consultant training is available here. Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. Unique tutorial procedures are followed by our tutors here. Very experienced teachers are present here for providing guidance to the students.